PrimeTijara

Legal

Privacy Policy

Last updated: February 2026

1. Introduction

PrimeTijara ("we," "us," or "our") operates the primehubgh.vercel.app website and related services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform.

By using PrimeTijara, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

  • Account information: Name, email address, phone number, and company name when you register.
  • Order information: Shipping addresses, project names, and material quantities when you create proformas or place orders.
  • Communication data: Messages you send through our contact form or WhatsApp integration.

Information Collected Automatically

  • Usage data: Pages visited, features used, and time spent on the platform.
  • Device information: Browser type, operating system, and screen resolution.
  • Cookies: Session and preference cookies as described in our Cookie Policy.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders and proforma requests.
  • Send transactional notifications (order confirmations, delivery updates) via email and WhatsApp.
  • Improve our platform, catalog, and user experience.
  • Provide customer support and respond to your inquiries.
  • Detect and prevent fraud or unauthorized access.

4. Information Sharing

We do not sell your personal information. We share data only with:

  • Suppliers: Order details are shared with verified suppliers to fulfill your orders.
  • Payment processors: Paystack processes your payments securely. We do not store card details.
  • Service providers: Hosting (Vercel), email (Resend), and analytics services that help us operate the platform.
  • Legal requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including encrypted connections (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active. Order and proforma records are kept for a minimum of 6 years for accounting and legal compliance. You can request deletion of your account by contacting us.

7. Your Rights

Under the Ghana Data Protection Act, 2012 (Act 843), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Object to processing of your data for marketing purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notice on our platform.

9. Contact Us

If you have questions about this Privacy Policy, contact us at primehubghana@gmail.com or visit our Contact page.